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How to use your new smartphone camera like a pro.

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Meet Robert Calderon, Director of Tech Helpline

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3 Big Tech Trends: What’s ahead for 2020 and beyond

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Meet Javian Melendez, Tech Helpline Manager

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Tag: Computer Repair

Making Tech Support a Universal Benefit for Members, Agents

Today, nearly 60 percent of all the Realtors® in North America have access to technical support provided by the real estate industry’s #1 tech support team, Tech Helpline. Owned by Florida Realtors®, Tech Helpline has become well known for its warm, friendly, U.S.-based tech analysts who specialize in solving real estate agent and broker tech

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Top 5 Complaints Real Estate Agents Have About Technology

Does your computer run slowly? Are you having challenges with Windows 10? Did your desktop get a virus or deploy Adware that’s driving you nuts? You are not alone. In fact, your experience is pretty common, at least among real estate agents in North America.   This is according to our experts at Tech Helpline,

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Are you using Internet Explorer? Read this.

The real estate industry today is Internet dependent. Agent and company websites, company intranets, MLS access, and back office systems all require agents and brokers to go online to manage these resources. So must the American home buyer too, as more than 90% of all real estate home searches begin online. Perhaps the most important

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CRYPTO – Ransomware at its Deadliest

Have you heard of ransomware trojans? These are viruses that lock down your files and your computer and ask you for payment to restore your access to them. Some well-known ransomeware trojans are CyrptoLocker, CryptoWall, CryptoDefense and CryptoBit – all these come from the same developer. These are not your average malware that can be

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Protecting and Caring for Your New Laptop or Tablet

August is the best time of year to purchase a new laptop or tablet due to back-to-school sales in stores as well as on computer manufacturers’ websites. As a business professional, you’ll want to take care of your new technology investments by keeping them clean and stored safely as you travel. The Tech Helpline has

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Backing Up Your Windows PC

Windows Vista and Windows 7 are both great operating systems with some features that are undiscovered by many of their users. In this edition of Tech Helpline’s Lifeline, we explore the options you have as a Windows Vista or Windows 7 user to back up your computer and files. Complete PC BackupIf you own Windows

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