This policy does not apply to the practices of third parties that Tech Helpline does not own or control or individuals that Tech Helpline does not employ or manage.
Because of the nature of our business, our services and benefits are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from children.
Why We Collect Information
In general, we collect and use information about You for the purposes of:
• Providing our products and services to users, including displaying customized content and advertising;
• Auditing, research and analysis in order to maintain, protect and improve our services;
• Ensuring the technical functioning of our network; and
• Developing new services.
From time to time we may partner or enter into arrangements with another party to provide specific benefits and/or services to our web site users. We will provide such partners with the information that we believe is reasonably necessary for them to provide these benefits or services to You. We will provide You with a means to opt out of receiving such marketing communications from our partners or us. You may express Your preference to not be so contacted by sending a letter, calling or emailing Tech Helpline at the contact information below informing us of Your preference.
Non-Disclosure of Personal Information
Tech Helpline stores and processes personal information on its servers located in the United States of America. If a service provider is located outside the USA, we may pass personal information as described above to a server located in the provider’s country in order to provide services to You.
Except as described in this Policy, we do not sell, rent or otherwise share or disclose Your private, personally identifiable information to third parties.
Our Security Measures to Protect Information
To help protect the privacy of data and personally identifiable information You transmit through use of the Service, we maintain physical, technical and administrative safeguards. We also update and test our security technology on an ongoing basis.
Accessing and Updating Personal Information
When You use the Service, we make good faith efforts to provide You with access to Your personal information and either to correct this data if it is inaccurate or to delete such data at Your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. If You want to update personal information that we have received from a third party who has contracted with us to provide You with access to a Tech Helpline web site or Service, Your only recourse to update such personal information may be through that third party.
Please feel free to direct any questions or concerns regarding this Policy or Tech Helpline’s treatment of personal information by contacting us through this web site or writing to us at the address specified below. When we receive formal written complaints at this address, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Tech Helpline and an individual.