10 Things You Can Call Tech Helpline About That You Didn’t Know You Could

What most agents who have access to Tech Helpline through their MLS or brokerage realize is that the expert analysts at Tech Helpline can provide tech support to cure things other than standard tech issues. With more than 200 collective years of tech know-how, Tech Helpline analysts specialize in real estate agents’ day-to-day tech business

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10 Tips for Shopping Online Safely

E-commerce is great! It offers choices and convenience. And this holiday season, many of us will purchase gifts online for our loved ones. But there is no substitute to being a well-informed consumer. So, we put together a list of best practices to help you shop safely and confidently this holiday season.   1. Patch

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The smartest agent is the safe agent

September was officially REALTOR® Safety Month, and there was an abundance of news stories, blogs and social media posts filled with tips and tactics to help keep brokers and agents safe. But let’s face it: agent safety is something that’s vital all 365 days a year. So here is a collection of the best resources

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On the Road Again: Tech Helpline May Be Coming Your Way

Tech support is often thought of as a kind of necessary evil. You will call upon it when you’re stuck, but you probably dread making the call. That makes it hard for many people because we live in a tech-centric world today, which means the importance of tech support is growing, and we’re going to

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How To Connect to a Computer Remotely

If you ever find yourself needing to access a computer remotely – either attempting to connect to a desktop computer at work or need to assist someone with their computer from afar, this primer is for you. Whether you have a Microsoft Windows PC or an Apple Mac, let’s take a look at the basics

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Meet Jessica Smith, Sales and Client Services Manager

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Jessica Smith.   Jessica Smith is Tech Helpline’s Sales and Client Services Manager, and a member of our team

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To Bot or Not to Bot? That’s More than a Technical Question

Technology has empowered real estate agents in remarkable ways in the last couple of decades. One of the hottest innovations for agent websites is bots.   What’s a bot? Short for robot, a bot is a software program that can execute commands, such as reply to messages, or perform routine tasks, typically automatically. For agent

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Does SEO make sense for the average agent’s website?

If you own a website, it’s likely you have heard the term SEO or Search Engine Optimization. If you’re a real estate agent with a website, it’s also  highly probable a firm offering SEO services have solicited you.   The challenge with SEO today, for many agents, is that the largest real estate companies who

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How much money can tech support save your brokerage?

You don’t think about how incredibly valuable insurance is until something goes terribly wrong. When you tap into your insurance policy, your immediate reaction is probably one of relief: thankfully, you had it in place and you are covered.   But what if you are not covered? How painful is it – both financially and

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What agents need to know about VR, AR, and MR

Real estate is a magnet for three new emerging technologies: Virtual Augmented Reality (VR) Augmented Reality (AR), and most recently, a hybrid being called Mixed Reality (MR). All of these technologies are either impacting – or have the potential to dramatically impact – the real estate industry. Let’s take a look at what agents need

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What Antivirus Tool Do the Experts Recommend?

After a turbulent 2017 filled with security breaches and hacker attacks, it is clear that the protection of our computers is needed more than ever. Computer viruses engineered by hackers have been known to wreak havoc on a global scale.   Last year, the WannaCry cyberattack alone crippled equipment in more than 16 hospitals in

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Hot new tech from NAR Midyear

Artificial intelligence, digital automation, hyperlocal marketing, and 3D posts for Facebook. These are just a few of the hottest technologies that new companies – and established ones –showcased at NAR Midyear.   Officially called the “REALTORS® Legislative Meetings & Trade Expo,” Midyear is where NAR members go each May to Washington, DC, for special issues

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