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10 Things You Can Call Tech Helpline About That You Didn’t Know You Could

What most agents who have access to Tech Helpline through their MLS or brokerage realize is that the expert analysts at Tech Helpline can provide tech support to cure things other than standard tech issues. With more than 200 collective years of tech know-how, Tech Helpline analysts specialize in real estate agents’ day-to-day tech business

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The smartest agent is the safe agent

September was officially REALTOR® Safety Month, and there was an abundance of news stories, blogs and social media posts filled with tips and tactics to help keep brokers and agents safe. But let’s face it: agent safety is something that’s vital all 365 days a year. So here is a collection of the best resources

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4 Steps Brokers Can Take to Get Agents to Adopt Technology

One of the greatest struggles that broker-owners have with technology is getting their agents to use the technology tools they provide. On the other hand, many agents are suffering from tech fatigue with simply too many tech tools to learn, sometimes taking too much time to learn, none of them being integrated and often requiring

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How to use your new smartphone camera like a pro.

New smartphone cameras are taking astonishing pictures. Add built-in editing software that uses Artificial Intelligence and the result is even photo bugs are ditching their bulky equipment to shoot with their phones.   Welcome to the future of photography. Smartphones are well on their way to replacing more than tablets and PCs, they also are

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Meet Robert Calderon, Director of Tech Helpline

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Robert Calderon.   Robert started with Tech Helpline as a technician himself back in Feb. 2006 while he

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Can you recover an old Gmail account?

Since its initial introduction on April 1, 2004, Gmail has become the world’s most popular email service with nearly a billion and a half registered users around the globe and a favorite among Realtors. But have you ever deleted your Gmail account only to regret doing it? Well, fear not, because there is a way

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3 Big Tech Trends: What’s ahead for 2020 and beyond

Famous physicist Edward Teller once said, “The science of today is the technology of tomorrow.” Both science and technology are making breakthroughs at a record pace today. The result is an increase in the velocity of new technology designed to improve how we live and how we work.   What’s on the horizon are technologies

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Why You Shouldn’t Fear Calling Tech Support – Especially this Holiday Season!

It’s not uncommon for many real estate brokers and agents to suffer from tech fatigue. After all, how many apps do you have on your cell phone? How many programs are on your laptop that you rarely – if ever – use?   The onslaught of technology can be, well, exhausting. Especially during the holidays

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Meet Javian Melendez, Tech Helpline Manager

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Javian Melendez.     Javian joined Tech Helpline in September 2006 as a tech, and over the course

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Enhancing photos and Virtual Staging: Know the rules

Did you know that enhancing a listing photo could be a violation of your local MLS rules? It could be if you run afoul of your local MLS guidelines. There’s another catch: the rules surrounding enhancing photos and using photos are unique to each MLS.   Knowing your local MLS guidelines about listing photos “dos

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4 reasons you need to update your Web browser today

How old is your browser? If you are using Firefox or Chrome on your Desktop or Laptop PC, are you sure you have the latest version? Tech Helpline found that one-in-three callers were using a version of Firefox that was at least seven years old! Why should you need to be concerned about searching the

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5 Great Google Docs Tips and Tactics

Google Docs has come a long way since its introduction in 2006. This powerful online word processing program that’s a free alternative to Microsoft Word is no longer just pervasive among students. Today, Google reports more than 5 million businesses pay for its G Suite, which includes Google Docs. With over 1 billion Gmail users

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