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10 Tips for Shopping Online Safely

E-commerce is great! It offers choices and convenience. And this holiday season, many of us will purchase gifts online for our loved ones. But there is no substitute to being a well-informed consumer. So, we put together a list of best practices to help you shop safely and confidently this holiday season.   1. Patch

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Meet Caitlin Vaught, Sales and Client Services Coordinator

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Caitlin Vaught.   Caitlin got her start with Tech Helpline as an analyst in April of 2017, where we

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8 Cool, Affordable, Tech Gifts

Each year, we try to find affordable, cool, tech tools and gear of the season that real estate agents and brokers would either like to give (great closing gifts) or even receive! Here’s our Holiday Gift Guide of tech gifts that are cool, affordable and highly practical.   Amazon Echo Dot: When you buy an

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The smartest agent is the safe agent

September was officially REALTOR® Safety Month, and there was an abundance of news stories, blogs and social media posts filled with tips and tactics to help keep brokers and agents safe. But let’s face it: agent safety is something that’s vital all 365 days a year. So here is a collection of the best resources

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10 Things You Can Call Tech Helpline About That You Didn’t Know You Could

What most agents who have access to Tech Helpline through their MLS or brokerage realize is that the expert analysts at Tech Helpline can provide tech support to cure things other than standard tech issues. With more than 200 collective years of tech know-how, Tech Helpline analysts specialize in real estate agents’ day-to-day tech business

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Should you use a Virtual Private Network (VPN) to protect your privacy?

You may have heard the tech acronym VPN or Virtual Private Network. But do you know what a VPN is, how it works, the benefits it offers, where to obtain one and how to set it up?   Let’s take a closer look at a Virtual Private Network and the number one benefit it offers

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Amazon Automates the Open House

The Smart Home market keeps growing, largely thanks to devices enabled by Google Home and Amazon Echo platforms. Already, one in six American homes have one of these smart speakers. Amazon’s Alexa-enabled units remain the market leader in terms of the number of devices deployed with an estimated 30 million-plus units sold.   The Smart

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Maximizing Facebook: Boost Your Posts or Post More Ads?

Facebook has emerged as one of the real estate’s favorite advertising and communications channels. That’s because Facebook still has social media’s most impressive numbers, one that no brand can ignore. For real estate, it’s also an agent’s most exceptional hyperlocal channel, often the most cost-effective way to frequently connect with your sphere of influence to

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On the Road Again: Tech Helpline May Be Coming Your Way

Tech support is often thought of as a kind of necessary evil. You will call upon it when you’re stuck, but you probably dread making the call. That makes it hard for many people because we live in a tech-centric world today, which means the importance of tech support is growing, and we’re going to

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