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10 Things You Can Call Tech Helpline About That You Didn’t Know You Could

What most agents who have access to Tech Helpline through their MLS or brokerage realize is that the expert analysts at Tech Helpline can provide tech support to cure things other than standard tech issues. With more than 200 collective years of tech know-how, Tech Helpline analysts specialize in real estate agents’ day-to-day tech business

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The smartest agent is the safe agent

September was officially REALTOR® Safety Month, and there was an abundance of news stories, blogs and social media posts filled with tips and tactics to help keep brokers and agents safe. But let’s face it: agent safety is something that’s vital all 365 days a year. So here is a collection of the best resources

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4 Steps Brokers Can Take to Get Agents to Adopt Technology

One of the greatest struggles that broker-owners have with technology is getting their agents to use the technology tools they provide. On the other hand, many agents are suffering from tech fatigue with simply too many tech tools to learn, sometimes taking too much time to learn, none of them being integrated and often requiring

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4 reasons you need to update your Web browser today

How old is your browser? If you are using Firefox or Chrome on your Desktop or Laptop PC, are you sure you have the latest version? Tech Helpline found that one-in-three callers were using a version of Firefox that was at least seven years old! Why should you need to be concerned about searching the

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5 Great Google Docs Tips and Tactics

Google Docs has come a long way since its introduction in 2006. This powerful online word processing program that’s a free alternative to Microsoft Word is no longer just pervasive among students. Today, Google reports more than 5 million businesses pay for its G Suite, which includes Google Docs. With over 1 billion Gmail users

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Meet Tricia Stamper, Director of Technology

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Tricia Stamper.       Tricia is the Director of Technology and has been part of the Tech

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What’s the safest way to manage your passwords?

It may be the biggest Catch-22 of technology: password protection keeps your data safe. After all, one in five Americans says they have experienced a compromise of an online account. But to be genuinely safe experts recommended using different highly complex passwords: a mix of random letters, numbers, and characters. However, that approach makes these

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Using OneDrive: 5 Tips for storing and sharing photos, videos and docs online.

Microsoft created its cloud storage service, OneDrive, to allow people to “access, share and collaborate on your files from anywhere.”  Eighty-five percent of Fortune 500 companies and a quarter of a million organizations worldwide have OneDrive, according to Microsoft. While Google and Dropbox may have more individual users, for business, OneDrive is dominant.   The

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Tech Helpline Tips: Is it time to update or replace your computer?

What year did you buy the computer you use most for your work? When is the last time you upgraded its operating system? Are you using the most current version of your web browser? If you can’t easily recall the answers to any of these questions, there’s a strong possibility that it is time to

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9 Technology Productivity Tips: Do this, not that

Technology is supposed to save us time and make us more efficient. Most often, technology does. But sometimes you need to give tech a rest and do things the old fashion way because it’s actually faster.   Here are tips on when technology can make you more productive, and when it can be a time

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How to pair AirPods with any device

Apple AirPods are the most popular wireless headphones in the world. Some 12.5 million of these Q-Tip shaped earbuds were shipped in the last quarter of 2018, commanding an astonishing 60 percent of the market. Not bad for a technology that debuted two-and-a-half years ago.   The second generation of Apple AirPods are now available,

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Meet Jessica Rosado, Marketing Manager

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Jessica Rosado.     First, you should know that there are two staff members in the Tech Helpline team named

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