How To Connect to a Computer Remotely

If you ever find yourself needing to access a computer remotely – either attempting to connect to a desktop computer at work or need to assist someone with their computer from afar, this primer is for you. Whether you have a Microsoft Windows PC or an Apple Mac, let’s take a look at the basics

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How much money can tech support save your brokerage?

You don’t think about how incredibly valuable insurance is until something goes terribly wrong. When you tap into your insurance policy, your immediate reaction is probably one of relief: thankfully, you had it in place and you are covered.   But what if you are not covered? How painful is it – both financially and

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What Antivirus Tool Do the Experts Recommend?

After a turbulent 2017 filled with security breaches and hacker attacks, it is clear that the protection of our computers is needed more than ever. Computer viruses engineered by hackers have been known to wreak havoc on a global scale.   Last year, the WannaCry cyberattack alone crippled equipment in more than 16 hospitals in

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Maximizing Facebook: Boost Your Posts or Post More Ads?

Facebook has emerged as one of the real estate’s favorite advertising and communications channels. That’s because Facebook still has social media’s most impressive numbers, one that no brand can ignore. For real estate, it’s also an agent’s most exceptional hyperlocal channel, often the most cost-effective way to frequently connect with your sphere of influence to

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On the Road Again: Tech Helpline May Be Coming Your Way

Tech support is often thought of as a kind of necessary evil. You will call upon it when you’re stuck, but you probably dread making the call. That makes it hard for many people because we live in a tech-centric world today, which means the importance of tech support is growing, and we’re going to

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How To Connect to a Computer Remotely

If you ever find yourself needing to access a computer remotely – either attempting to connect to a desktop computer at work or need to assist someone with their computer from afar, this primer is for you. Whether you have a Microsoft Windows PC or an Apple Mac, let’s take a look at the basics

Read More

Meet Jessica Smith, Sales and Client Services Manager

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Jessica Smith.   Jessica Smith is Tech Helpline’s Sales and Client Services Manager, and a member of our team

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To Bot or Not to Bot? That’s More than a Technical Question

Technology has empowered real estate agents in remarkable ways in the last couple of decades. One of the hottest innovations for agent websites is bots.   What’s a bot? Short for robot, a bot is a software program that can execute commands, such as reply to messages, or perform routine tasks, typically automatically. For agent

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Does SEO make sense for the average agent’s website?

If you own a website, it’s likely you have heard the term SEO or Search Engine Optimization. If you’re a real estate agent with a website, it’s also  highly probable a firm offering SEO services have solicited you.   The challenge with SEO today, for many agents, is that the largest real estate companies who

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How much money can tech support save your brokerage?

You don’t think about how incredibly valuable insurance is until something goes terribly wrong. When you tap into your insurance policy, your immediate reaction is probably one of relief: thankfully, you had it in place and you are covered.   But what if you are not covered? How painful is it – both financially and

Read More

What agents need to know about VR, AR, and MR

Real estate is a magnet for three new emerging technologies: Virtual Augmented Reality (VR) Augmented Reality (AR), and most recently, a hybrid being called Mixed Reality (MR). All of these technologies are either impacting – or have the potential to dramatically impact – the real estate industry. Let’s take a look at what agents need

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What Antivirus Tool Do the Experts Recommend?

After a turbulent 2017 filled with security breaches and hacker attacks, it is clear that the protection of our computers is needed more than ever. Computer viruses engineered by hackers have been known to wreak havoc on a global scale.   Last year, the WannaCry cyberattack alone crippled equipment in more than 16 hospitals in

Read More