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Why You Shouldn’t Fear Calling Tech Support - Especially this Holiday Season!

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Meet Javian Melendez, Tech Helpline Manager

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Can you recover an old Gmail account?

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3 Big Tech Trends: What’s ahead for 2020 and beyond

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Enhancing photos and Virtual Staging: Know the rules

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4 reasons you need to update your Web browser today

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Author: Tech Helpline

Why You Shouldn’t Fear Calling Tech Support – Especially this Holiday Season!

It’s not uncommon for many real estate brokers and agents to suffer from tech fatigue. After all, how many apps do you have on your cell phone? How many programs are on your laptop that you rarely – if ever – use?   The onslaught of technology can be, well, exhausting. Especially during the holidays

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Meet Javian Melendez, Tech Helpline Manager

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Javian Melendez.     Javian joined Tech Helpline in September 2006 as a tech, and over the course

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Enhancing photos and Virtual Staging: Know the rules

Did you know that enhancing a listing photo could be a violation of your local MLS rules? It could be if you run afoul of your local MLS guidelines. There’s another catch: the rules surrounding enhancing photos and using photos are unique to each MLS.   Knowing your local MLS guidelines about listing photos “dos

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4 reasons you need to update your Web browser today

How old is your browser? If you are using Firefox or Chrome on your Desktop or Laptop PC, are you sure you have the latest version? Tech Helpline found that one-in-three callers were using a version of Firefox that was at least seven years old! Why should you need to be concerned about searching the

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5 Great Google Docs Tips and Tactics

Google Docs has come a long way since its introduction in 2006. This powerful online word processing program that’s a free alternative to Microsoft Word is no longer just pervasive among students. Today, Google reports more than 5 million businesses pay for its G Suite, which includes Google Docs. With over 1 billion Gmail users

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Meet Tricia Stamper, Director of Technology

Because we want our clients to know the people in Tech Helpline with whom they partner to bring this valuable benefit, we will feature a member of our team quarterly. We hope you enjoy today’s featured employee: Tricia Stamper.       Tricia is the Director of Technology and has been part of the Tech

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What’s the safest way to manage your passwords?

It may be the biggest Catch-22 of technology: password protection keeps your data safe. After all, one in five Americans says they have experienced a compromise of an online account. But to be genuinely safe experts recommended using different highly complex passwords: a mix of random letters, numbers, and characters. However, that approach makes these

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Using OneDrive: 5 Tips for storing and sharing photos, videos and docs online.

Microsoft created its cloud storage service, OneDrive, to allow people to “access, share and collaborate on your files from anywhere.”  Eighty-five percent of Fortune 500 companies and a quarter of a million organizations worldwide have OneDrive, according to Microsoft. While Google and Dropbox may have more individual users, for business, OneDrive is dominant.   The

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Tech Helpline Tips: Is it time to update or replace your computer?

What year did you buy the computer you use most for your work? When is the last time you upgraded its operating system? Are you using the most current version of your web browser? If you can’t easily recall the answers to any of these questions, there’s a strong possibility that it is time to

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9 Technology Productivity Tips: Do this, not that

Technology is supposed to save us time and make us more efficient. Most often, technology does. But sometimes you need to give tech a rest and do things the old fashion way because it’s actually faster.   Here are tips on when technology can make you more productive, and when it can be a time

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