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Tech Glitch? Why it’s not the time for DIY, call Tech Helpline

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Meet Melissa Becker, Marketing and Client Services

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Google your way to saving time.

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Meet Caitlin Roman, Sales and Client Services Coordinator

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Month: September 2016

Do you fear making a call to tech support?

If you are frustrated from your experiences with past tech support calls and dread contacting tech support for help, you are not alone. When nearly 3,000 people were asked about their biggest customer experience success or failure in the last decade, 76% recalled a failure. Almost half – 45% – could not remember having a

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