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Meet Jessica Rosado, Marketing Manager

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No Internet? Here’s how to set up your own Hotspot

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Back it up! But what’s the best way to protect your data?

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Spring Cleaning Tips for Your Technology

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Tech Helpline Video Earns National Nomination

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The Dumb Thing About Smart Homes

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Month: September 2016

Do you fear making a call to tech support?

If you are frustrated from your experiences with past tech support calls and dread contacting tech support for help, you are not alone. When nearly 3,000 people were asked about their biggest customer experience success or failure in the last decade, 76% recalled a failure. Almost half – 45% – could not remember having a

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