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Archive for ‘Computer Repair’

What to do when your smartphone falls into the water.  

August 30th, 2017

Kerplunk! That may be the most dreaded sound a smartphone user can ever hear. If your cell phone has ever dropped in the water, you know exactly what I mean. Here are some things you can do when your smartphone decides unexpectedly to take a bath. Step 1.Get it out of the water – and […]

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Tech Helpline Records Another Growth Spurt

May 11th, 2017

In the first 120 days this year, more than 53,000 real estate professionals from the states of Virginia and Wisconsin, Woodstock in Ontario, Canada, Estes, Colorado and five markets in Pennsylvania – from Metropolitan Pittsburgh to the Poconos Mountains – have access to Florida Realtors® Tech Helpline for the first time. Agents and brokers from nine states […]

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Do you fear making a call to tech support?

September 13th, 2016

If you are frustrated from your experiences with past technical support calls and dread contacting tech support for help, you are not alone. When nearly 3,000 people were asked about their biggest customer experience success or failure in the last decade, 76% recalled a failure. Almost half – 45% – could not remember having a […]

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Top 5 Complaints Real Estate Agents Have About Technology

June 15th, 2016

Does your computer run slowly? Are you having challenges with Windows 10? Did your desktop get a virus or deploy Adware that’s driving you nuts? You are not alone. In fact, your experience is pretty common, at least among real estate agents in North America. This is according to our experts at Tech Helpline, called […]

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Are you using Internet Explorer? Read this.

May 20th, 2016

The real estate industry today is Internet dependent. Agent and company websites, company intranets, MLS access, and back office systems all require agents and brokers to go online to manage these resources. So must the American home buyer too, as more than 90% of all real estate home searches begin online. Perhaps the most important […]

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Tech Helpline Adds 15,000 More Users

April 26th, 2016

Tech Helpline, a service owned by the Florida Realtors® and the real estate industry’s number one tech support service for a wide range of software and hardware, hit another growth spurt this month. More than 15,000 real estate professionals in Maine and Pennsylvania now have access to Tech Helpline for the first time, which assists […]

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CRYPTO – Ransomware at its Deadliest

June 24th, 2014

Have you heard of ransomware trojans? These are viruses that lock down your files and your computer and ask you for payment to restore your access to them. Some well-known ransomeware trojans are CyrptoLocker, CryptoWall, CryptoDefense and CryptoBit – all these come from the same developer. These are not your average malware that can be […]

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Three simple ways to maintain your MAC

February 20th, 2014

The most important factor in maintaining any computer and keeping it running efficiently is proper maintenance. Fortunately, MAC computers are very easy to maintain and keep organized since everything is stored under a central user library. Here are three easy tips to get optimal performance from your MAC. 1. Check your hard drive and make […]

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Internet Service Made Simple

May 1st, 2012
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There are a lot of different internet services available to choose from. The trick is to choose a plan that best fits your business or residential needs. Your choice of Internet service provider will vary by location, bandwidth, speed, and cost. Having an understanding of how the Internet gets to your business or home will […]

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Securing Your Android Smartphone

March 28th, 2012
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Being one of the more popular platforms for smart phones today, the Android operating system is a great asset to casual and business users alike. But just like the Windows platform on your computer, this popularity and open-endedness for apps has exploded with many opportunities for some great and not-so-great apps to be downloaded to […]

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